Flatter me, and I may not believe you. Criticize me, and I may not like you. Ignore me, and I may not forgive you. Encourage me, and I will not forget you.
-William Arthur Ward, college administrator, writer (1921-1994)
Questions: How do you interact with others? What do you do to get others to change their behavior? What makes you think you should get others to change their behavior?